Privacy Policy

Last updated: 11 November 2026

This policy explains how Coteca Limited uses personal information collected through cotecablogs.co.uk (the “website”). It applies to the UK only. We will never sell your personal information.

Who we are

The website is run by Coteca Limited, a company registered in England and Wales (company number 14632958, VAT number 446 9553 54). Registered address: Office 443, Unit 5, 399–405 Oxford Street, Mayfair, London, W1C 2BU. Correspondence address: Capital House, 61 Amhurst Road, London, E8 1LL.

Coteca Limited is the data controller for the information described in this policy. You can contact us about privacy at [email protected] or on 0208 099 4324.

What information we collect

• Enquiry form: your name, phone number, email address and age, plus details of the page you came from and any campaign link you used (for example UTM codes).
• Contact by phone, email or WhatsApp: the details you give us and the content of your messages.
• Technical data: your IP address, browser type, device and the pages you visit, collected by our hosting and security providers to run and protect the website.

We do not ask for special category data through this website. Please do not send us health, ethnicity or similar information unless we specifically ask for it to arrange support for a test or course.

How we use your information

• To reply to your enquiry and give you advice about cards, tests, courses and qualifications.
• To arrange bookings you ask us to make through Coteca Limited.
• To keep the website secure, prevent misuse and understand how it is used.
• To send you updates or offers, only where you have agreed to receive them. You can unsubscribe at any time.

Our legal basis

• Taking steps at your request before entering into a contract, when you ask us about a booking.
• Legitimate interests in answering enquiries, running and securing the website and improving our guides.
• Consent for marketing messages and any non-essential cookies.
• Legal obligation where we must keep records, for example for tax or to prevent fraud.

Who we share it with

We share personal information only with organisations that help us run our services, and only what they need:

• Training providers, test centres and card schemes, when you ask us to book a test, course or card for you.
• Website hosting, security and content delivery providers, including Cloudflare.
• Our email and newsletter provider, Mailchimp, if you sign up for updates.
• Google, which supplies the web fonts used on the website.
• WhatsApp (Meta), if you choose to message us there.

We may also disclose information where the law requires it, for example to the police or a court. Some providers may process data outside the UK. Where they do, we rely on safeguards recognised under UK data protection law.

How long we keep it

We keep enquiry details only as long as we need them to deal with your enquiry and any booking that follows, and to meet our legal and accounting obligations. We then delete or anonymise them.

Your rights

Under UK GDPR you have the right to:

• ask for a copy of the information we hold about you;
• ask us to correct or complete it;
• ask us to delete it;
• object to or restrict how we use it;
• ask us to move it to another organisation;
• withdraw consent at any time, where we rely on consent.

To use any of these rights, email [email protected]. We will reply within one month.

Cookies

See our Cookie Policy for the cookies this website uses and how to control them.

Complaints

If you are unhappy with how we have handled your information, please contact us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

We may update this policy. The date at the top shows when it last changed.